Service Lab

Goal
The goal of this lab is for you to learn how to communicate with clients, how to plan your time, and how to use your knowledge in security and privacy in the real-world setting. The community partner of this lab is actually helping you learn, so be respectful and responsible.
There will be a discussion board dedicated to each phase of service lab in Blackboard. Please feel free to share questions, answers, and tips.

Community Technology Network provides 10 Computer Tutor Principles. This is a must-read for anyone doing lectures and tutoring for service lab.

All submissions are due in Blackboard. Note that you may email your submissions for feedback, but the grading will be based on the Blackboard submission.

Proposal due on Sep. 13
Identify a non-profit organization that would like your service in security and privacy problems. Example services are secure data sharing, secure data backup, secure network sharing, and website authentication. If you would like to help with City Youth Now on secure office network setup and youth lab setup, please contact the instructor. City Youth Now is now all staffed. The Tenderloin Tech Lab is available for Facebook and Secure web surfing lectures for 1 pair each. All community partners are matched.
This is intended as 20-hour per person efforts. Please do _not_ overcommit yourself. If you have any doubts on the amount of work required, please consult the instructor.
You may work as a group up to 2 people. If your service plan requires more than 2 people, please contact the instructor for approval by Sep. 1.
Submit the following information:

• Team members' names
• What service will be provided. Include as much details as possible.
• Community Partner's agreement to this service. Email sent directly from the community partner to the instructor suffices. Make sure this email includes contact information, such as phone numbers and physical mailing addresses.

Detailed Proposal due on Oct. 13
Meet with the community partner at least once to discuss what part of service will be delivered when. Make sure to finish delivery by November 22nd, so that the community partner have time to try and report any problems. Problem resolution is an important part of your final report. Submit a detailed proposal with the following information:

• Team members' names
• The timeline of what you will learn by when, to deliver what part of service by when. For example, you might need to learn how to use samba to set up a secure data sharing. Learn samba by Oct. 27, install secure data sharing by Nov. 3. If you work as a group, explain who will do what as well.
• Community Partner's agreement to this timeline. Email sufficies again.

Progress report due on Nov. 10
Ideally your progress matches what you have proposed on October 13th. You may be ahead or behind of the schedule. Please share the progress with the community partner, and make a new timeline if necessary. Submit a progress report with the folling information:

• Team members' names
• The revised timeline, if necessary
• Progress so far in terms of the due dates in the timeline.
• Community Partner's acknowledgement of progress. Email sufficies again.

Final report and presentation due on Dec. 6
Prepare up to 5 pages of final report including:

• Team members' names
• What you learned in this lab
• What you wish you knew before
• What you will do, learn, or based on your experience

• Slide 1: team members' names, the benificiary description
• Slide 2: service description from Proposal
• Slide 3: timeline from Detailed Proposal or Progress Report
• Slide 4: what you delivered
• Slide 5: what you learned